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What is Virgin Hair?
Virgin Hair is hair that has not been chemically treated in any way. All of our hair is in its natural state when cut and guaranteed to be in correct cuticle alignment. This is important because the tact of the cuticles prevents the hair from shedding, matting and tangling and it also protects the longevity of the hair.
What is a Bundle?
A Bundle is 1 piece or 1 “pack” of hair. Bundle is the term used when describing virgin hair because the hair is essentially bundled together once collected from the donor and sewn onto a weft. Each bundle weighs approximately 3.2 – 3.5 oz.
How much hair do I need?
For a full install, the average person needs 2-4 bundles depending on your desired fullness. Our recommendations per lengths are as follows:

12″-16″ – 2 bundles

18″-22″ – 3 bundles

24″ – 30″ – 4 + bundles bundles

How is the length of the hair measured?
Straight hair is measured in its natural state. Curly hair and wavy hair is measured when stretched. When ordering curly or wavy hair, it is recommended that you order 2″ longer to accommodate your desired length.
Can I dye/bleach my virgin hair?
Virgin hair can be dyed and or bleached. Extra care will be required because the hair is not attached the the scalp and will not retain its own natural moisture. It is very important to keep the hair hydrated and moisturized.
How long will the hair last?
All of our virgin hair has been proven to last 1+ years. The longevity of your investment will depend on your upkeep. As with your own hair, if you do not care for it by keeping it moisturized, conditioned, etc. it will not remain healthy. The same goes for Virgin hair. Constant heat styling, bleaching, coloring and improper care will shorten the life span of the hair.
What is Co-Wash
A co-wash is when you wash your hair with only conditioner. The conditioners main purpose in this wash to provide your hair with moisture and shine and to also help hydrate the hair. It is very important to keep your virgin hair hydrated as it is no longer getting the natural oils.
Can I straighten my wavy or curly hair extensions?
Yes, you can! Please note that constant heat styling will change the wave / curl pattern of the hair. Occasional straightening will not change the pattern.
What hair care products should I use on my virgin hair? Is it necessary to use products?
We include a hair care tip sheet with every order letting customers know what products work best on the hair. It is important to use the products we recommend on the hair for the best results. All products we recommend can be found at your local beauty supply store and/or pharmacy.
What are the shipping options and processing time?
International:

International orders are shipped through USPS Express International. Shipping to Canada is $29.95. Shipping to all other countries is $39.95. Shipping and processing for all international orders will take 7-14 business days. We mark all international orders as “gifts”. Customers are fully responsible for all duties and taxes that may be associated with their purchase. You are responsible for checking with your local government for these rates. We do not collect or control this fee. It is imposed and collected by your local government.

Domestic orders:

Domestic flat rate shipping is $5. Once your order is placed, you will receive an order confirmation email. Processing and shipping will take 5-10 business days depending on where you are located. Express shipping is also available.

Express shipping is $30 and takes a total of 2-4 business days for processing and shipping.

Can I place my order over the phone?
Yes, you can! You can contact our customer service line.

Monday – Saturday 10AM – 7PM New York EST.

Sunday – 11AM – 3PM New York EST.

718-831-8958
Ask for Jae!

Is wholesale available?
Yes! If interested in wholesale, please email us at info@HassadityHair.com

Any other questions, please contact us at info@HassadityHair.com

Do you offer layaway?
Yes, Please click the layaway tab for further details!

Sales, Promotions, Discounts, etc.

We offer a variety of bundle deals and holiday specials throughout the year. Sales, Promotions, discounts etc. can not be combined with each other unless stated otherwise.

We now offer a student discount! Please email info@hassadityhair.com for the details and coupon code.

Canceled Orders

Orders can be canceled at the buyers request within 24 hours of purchase. All cancelled orders will be associated with a 15% restocking fee.

All sales are final!

We stand behind the products we sell. Your satisfaction with your purchase is extremely important to us. If you are unsatisfied with your purchase for any reason please contact us at Info@HassadityHair.com

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